![Coresight Conversations: The Future of Retail with Alex Genov, Head of Customer Research at Zappos | Coresight Research Coresight Conversations: The Future of Retail with Alex Genov, Head of Customer Research at Zappos | Coresight Research](https://coresight.com/wp-content/uploads/2020/04/future-of-retail.jpg)
Coresight Conversations: The Future of Retail with Alex Genov, Head of Customer Research at Zappos | Coresight Research
![iAdvize on X: "🎙Check out the replay of @en_conversation CX's interview with Alex Genov, Head of Customer Experience Research at @ZapposInsights 🎉Learn what makes Zappos so successful, as they consistently prioritize the iAdvize on X: "🎙Check out the replay of @en_conversation CX's interview with Alex Genov, Head of Customer Experience Research at @ZapposInsights 🎉Learn what makes Zappos so successful, as they consistently prioritize the](https://pbs.twimg.com/media/FGQaiFVX0A0wmea.jpg)
iAdvize on X: "🎙Check out the replay of @en_conversation CX's interview with Alex Genov, Head of Customer Experience Research at @ZapposInsights 🎉Learn what makes Zappos so successful, as they consistently prioritize the
![Episode 056 : Customer Research - Insights on Increased Profitability with Alex Genov - Yanique Grant Episode 056 : Customer Research - Insights on Increased Profitability with Alex Genov - Yanique Grant](https://yaniquegrant.com/wp-content/uploads/2017/12/056-Alex-Genov-Promo-Image.png)
Episode 056 : Customer Research - Insights on Increased Profitability with Alex Genov - Yanique Grant
![UCDavisBizAnalytics on X: "Our first speaker is Alex Genov, Head of Customer Experience Research at @Zappos. He's sharing tips on how to win the hearts and minds of today's customers using #BigData UCDavisBizAnalytics on X: "Our first speaker is Alex Genov, Head of Customer Experience Research at @Zappos. He's sharing tips on how to win the hearts and minds of today's customers using #BigData](https://pbs.twimg.com/media/FCUar_iVUAwlqdK.jpg)
UCDavisBizAnalytics on X: "Our first speaker is Alex Genov, Head of Customer Experience Research at @Zappos. He's sharing tips on how to win the hearts and minds of today's customers using #BigData
Alex Genov on LinkedIn: Thrilled to announce I'm on the speaking line-up for Brand Innovators's… | 10 comments
![118. Lessons from Zappos - Elevating AI Integration for Next-Level Retail Customer Service | Alex Genov - Doing Customer Experience Right with Stacy Sherman | Listen here 118. Lessons from Zappos - Elevating AI Integration for Next-Level Retail Customer Service | Alex Genov - Doing Customer Experience Right with Stacy Sherman | Listen here](https://is1-ssl.mzstatic.com/image/thumb/Podcasts126/v4/d2/cc/af/d2ccaf2b-869b-2220-8f34-b27ff8c0688e/mza_2817621837806646695.jpg/300x300bb.jpg)
118. Lessons from Zappos - Elevating AI Integration for Next-Level Retail Customer Service | Alex Genov - Doing Customer Experience Right with Stacy Sherman | Listen here
![Forget the Customer, See the Person: A business guide to deeper customer empathy in uncertain times and beyond: Amazon.co.uk: Genov, Alex, Alford, James, Cabestany, Fernando: 9798825563374: Books Forget the Customer, See the Person: A business guide to deeper customer empathy in uncertain times and beyond: Amazon.co.uk: Genov, Alex, Alford, James, Cabestany, Fernando: 9798825563374: Books](https://m.media-amazon.com/images/I/61W0yYdkzeL._AC_UF894,1000_QL80_.jpg)
Forget the Customer, See the Person: A business guide to deeper customer empathy in uncertain times and beyond: Amazon.co.uk: Genov, Alex, Alford, James, Cabestany, Fernando: 9798825563374: Books
![Branch on X: "Tune in tomorrow at 12 pm PDT to hear Alex Genov of @Zappos and Sunzay Passari of @UPS discuss customer loyalty and relationships in 2024, innovation strategies, their own Branch on X: "Tune in tomorrow at 12 pm PDT to hear Alex Genov of @Zappos and Sunzay Passari of @UPS discuss customer loyalty and relationships in 2024, innovation strategies, their own](https://pbs.twimg.com/media/GD-rbhGXYAAhFXg.jpg)
Branch on X: "Tune in tomorrow at 12 pm PDT to hear Alex Genov of @Zappos and Sunzay Passari of @UPS discuss customer loyalty and relationships in 2024, innovation strategies, their own
![Stream From the Vault: Zappos' Alex Genov on Cultivating Deeper Connections with Customers by RETHINK Retail | Listen online for free on SoundCloud Stream From the Vault: Zappos' Alex Genov on Cultivating Deeper Connections with Customers by RETHINK Retail | Listen online for free on SoundCloud](https://i1.sndcdn.com/avatars-FodotxrjulO52EGC-49JRBg-t500x500.jpg)